Account and referrals

Referrals: invite a friend and use your reward

Create your link, follow a friend’s qualifying purchase and use an available reward at checkout. Learn how points differ from credit.

Fahd841104 min read

Quick takeaways

  • 1The new customer must attach the referral before placing their first order.
  • 2A referral qualifies after payment confirmation, code delivery and opening the code from the account.
  • 3A point is not money. Available reward credit is used as a discount in the store.

01

Where to find your link

Sign in and open Referrals. If you do not have a link yet, select Create referral link, then copy it and share it with your friend. If the browser blocks copying, select the link and copy it manually.

02

What does your friend do?

Your friend opens the link and registers before placing their first order. Each account can have one referral, and you cannot refer yourself. Referrals may not be accepted when both accounts use a shared device. Your friend should check that the referral appears in their account before buying.

03

When does a referral count?

A link visit or registration alone does not qualify. Payment must be confirmed and the digital order delivered, then the customer opens the code from their account. The referral stays pending until it qualifies. A qualified referral adds one point.

04

Points and reward credit

Points record qualified referrals and determine the level shown in your account. Reward credit depends on the purchase’s eligibility: a referral can earn a point without earning discount credit. Use the available balance shown in your account; each invitation does not promise a fixed amount. Level names alone do not activate an extra service or reserve a product.

05

How to use available credit

Add the card you want to your cart, then open Referrals and select Use credit in cart. Check the discount and final total before paying. Redemption depends on the cart’s value and eligibility. Each reward is used once; it cannot be withdrawn as cash or treated as a separate gift card.

06

If a referral or reward is missing

First check the referral status and the associated order status. If the issue remains, open a support ticket on the site and describe what you see. Do not share your friend’s password or purchased code, and do not place another order just because a reward has not appeared.

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