Account and referrals

Referrals: invite a friend and use your reward

Create your link, follow a friend’s qualifying purchase and use an available reward at checkout. Learn how points differ from credit.

Fahd84110Updated: 4 min read

Quick takeaways

  • 1The referral must attach to the receiving account before its first order.
  • 2Referral eligibility is checked after order completion, verified payment, delivery and code opening, under the program conditions.
  • 3A point is not money. Available reward credit is used as a discount in the store.

01

Where to find your link

Sign in and open Referrals. If you do not have a link yet, select Create my referral link, then copy it and share it with your friend. If the browser blocks copying, select the link and copy it manually.

02

What does your friend do?

Your friend opens the link and signs in or creates an account before placing their first order. An account can have only one referral, and self-referrals are not allowed. A shared device previously used by both accounts may prevent acceptance. Check the referrals page; if the connection is unclear, ask support before placing an order.

03

When does a referral count?

A visit or registration alone does not qualify. The digital order must be complete, payment verified, delivery complete and the code opened from the buyer’s account, with an active inviter account and the program conditions met. An approved referral earns a point; opening a code alone does not guarantee reward credit.

For example, opening the link and registering without completing an order earns no point. Payment alone is also insufficient: delivery and opening the code are required. Do not buy again to make a reward appear sooner.

04

Points and reward credit

Points record qualified referrals and determine the level shown in your account. Reward credit depends on the purchase’s eligibility: a referral can earn a point without earning discount credit. Use the available balance shown in your account; each invitation does not promise a fixed amount. Level names alone do not activate an extra service or reserve a product.

05

How to use available credit

Add the product to your own cart, then open Referrals and select Apply reward to cart. Review the message, discount and total before paying. The cart must qualify and cover the whole reward; one reward is not split to fit a smaller cart. Each reward is used once and cannot be withdrawn as cash or treated as a separate gift card.

06

If a referral or reward is missing

As the inviter, check your points and available credit in your account. Your friend checks their own order from their own account; you do not need their login or code. Points can increase without a credit increase because a qualifying referral does not guarantee a monetary reward.

If the result remains unclear, open a ticket and describe what your page shows. Do not ask for your friend’s password, send the card code, or place another order just because a reward is delayed.

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